Returns & Refunds

30-day returns

If something isn’t right, you may request a return within 30 days of delivery. Items must be unused, in original packaging, and in resalable condition.

How to start a return

Email hey@theunnecessary.co with your order number and a photo if the item arrived damaged. We’ll arrange a reverse pickup where the PIN code is serviceable, or share a return address where it isn’t.

Refund timeline

• Prepaid orders — refunded to the original payment method within 5–7 working days of us receiving the item.
• Cash on delivery orders — refunded by bank transfer (NEFT/UPI) within 5–7 working days.

Damaged or wrong items

Report these within 48 hours of delivery with photos. We cover return shipping and send a replacement or full refund, whichever you prefer.

Non-returnable

For hygiene reasons, opened candle and wax products and used earphones cannot be returned unless they arrived faulty.

Cancellations

Orders can be cancelled free of charge any time before dispatch — just reply to your order confirmation email.